This job listing has expired and may no longer be relevant!

Full-Time English speaking L1 support analyst (Nightshift only)

IT Career Hunter – Posted by Recruiter Hungary Budapest, Budapest, Hungary


Job Description

Our prestigious multinational client with worldwide presence is looking for IT customer service representatives with native/excellent English language knowledge to their Budapest-based business service center for night shifts only.

Your responsibilities:

– Receive end user calls and web tickets
– Provide First Level Service Desk support to the employees of the customer
– Ticket creation, categorization and prioritization
– Ticket escalation to respective support group
– Incident resolution and recovery ticket closure
– Responsibility for following up on tickets logged
– Responsibility for keeping the end user informed of the status of their incident tickets
– Taking part in any trainings and coaching sessions

Our requirements:

Native/excellent English language skills (will be tested during the application process)
– Readiness to work in night shift only
– Customer orientated, a good listener and asks competent and well directed questions
– Ready to learn new applications and solutions and has quick learning ability
– Reliable, open, communicative personality who works well within a team and has accurate work habits

What we offer:

– Competitive salary and attractive compensation package
– Opportunity to be part of a rapidly expanding organization
– A role that provides you progress both professionally and personally
– Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies
– IT Academy courses, professional development and career path
– Convenient location and nice office building

How to Apply

Advantage at the application: Citizenship of the European Union or officially permitted to work in Hungary including the following documents:
  • Permanent Residence Permit Card
  • Hungarian Address Card
  • Social Security Card
  • Tax Card
  • Work permit for Hungary
(Without the above application process may take much longer than usual due to visa administration) To apply please send your CV to and find us on Facebook and Linkedin!

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: #English, agent, customer center, english speaking, it, and service desk.

1851 total views, 1 today

Apply for this Job

Leave a Reply

Your email address will not be published. Required fields are marked *