Full-Time FRENCH or GERMAN or ITALIAN IT Customer Service Advisor
Job Description
FRENCH or GERMAN or ITALIAN or POLISH Customer Service Advisor
IT Customer Advisor – IT support via phone and email
General Work Discription:
As an IT Customer Advisor you will:
Diagnose, troubleshoot and resolve issues over the phone in a fast paced-dynamic environment
Answer incoming support request, inquiries via telephone and email to determine if problems are user, software or hardware related
Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored
Work together with colleagues to share information, collaborate on problem solving and identify major service issues
Analyze problems/issues/inquiries, assign severity levels to the appropriate technician and follow up resolution
We are seeking applicants who are:
Native or close to native in German or French or Italian or Polish
Fluent in English
Customer-focused, self-motivated and have excellent communication skills
Have stable general IT knowledge, are familiar with Windows XP and Windows 7, Ms Office Packages
Have general interest for IT and interest to learn new things within Windows 7 (Active Directory, Remote Desktop, Servers, Networking)
What we offer:
Outstanding Salary, (One of the best in the Sector) + Competitive cafeteria package
Very Central Budapest Location
Modern Office building
More than 600 co-workers creating a young, multi-cultural, community environment.
You have the opportunity to participate in trainings continuously
Great career prospectives (also International opportunities)
Full time: From Monday to Friday 8 hours a day.
(full time or part time: at least 4 or 6 ours a day from Monday to friday.) We also have night and weekend shifts oprtional.)
In return:
We offer a competitive salary (one of the bests in the sector) outstanding cafeteria and a great opportunity to be part of a rapidly growing, industry-leading, international company with great career prospectives.
Apply: http://rovid.it/4COb
How to Apply
If you are interested, for direct contact http://rovid.it/4COb Remote Solution Services1930 total views, 0 today