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Full-Time FRENCH or GERMAN or HEBREW or POLISH Speaking Customer Service Advisor

Remote Solution Services – Posted by info@jobtoday.hu –  Budapest, Budapest, Hungary

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Job Description

French or German or Hebrew or Polish Customer Service Advisor

IT Customer Advisor – IT support via phone and email

General Work Discription:

As an IT Customer Advisor you will:

  • Diagnose, troubleshoot and resolve issues over the phone in a fast paced-dynamic environment

  • Answer incoming support request, inquiries via telephone and email to determine if problems are user, software or hardware related

  • Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored

  • Work together with colleagues to share information, collaborate on problem solving and identify major service issues

  • Analyze problems/issues/inquiries, assign severity levels to the appropriate technician and follow up resolution

We are seeking applicants who are:

  • Native or close to native in German or French or Italian or Polish

  • Fluent in English

  • Customer-focused, self-motivated and have excellent communication skills

  • Have stable general IT knowledge, are familiar with Windows XP and Windows 7, Ms Office Packages

  • Have general interest for IT and interest to learn new things within Windows 7 (Active Directory, Remote Desktop, Servers, Networking)

 

What we offer:

  • Outstanding Salary, (One of the best in the Sector) + Competitive cafeteria package

  • Very Central Budapest Location

  • Modern Office building

  • More than 600 co-workers creating a young, multi-cultural, community environment.

  • You have the opportunity to participate in trainings continuously

  • Great career prospectives (also International opportunities)

  • Full time: From Monday to Friday 8 hours a day.
  • (full time or part time: at least 4 or 6 ours a day from Monday to friday.) We also have night and weekend shifts oprtional.)

In return:

We offer a competitive salary (one of the bests in the sector) outstanding cafeteria and a great opportunity to be part of a rapidly growing, industry-leading, international company with great career prospective.


If you are interested, for direct contact, please apply through link: http://rovid.it/4COb

Remote Solution Services

How to Apply

If you are interested, for direct contact, please apply through link: http://rovid.it/4COb

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: English, french, German, Hebrew helpdesk, it, Italian, polish, and service desk.

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2 Responses to “FRENCH or GERMAN or HEBREW or POLISH Speaking Customer Service Advisor”

  1. Comment made by Alex on Feb 28th 2014 at 11:06 am:

    Good morning, my name is Alex, I’m a native Italian speaker, I possess a high level of English and I speak advanced Spanish as well. I have some IT experience with Active Directory, Microsoft Outlook, Lync, mobileiron, and limited experience with iPAD usage. I’m a friendly person and a team player.

  2. Comment made by abdessadek on Apr 3rd 2014 at 8:03 pm:

    Hello Sir.
    I’m really interesting of this job. and i woould like to work in this postion.
    I’m 25 years old. ilive in morocco. I speak good english and german. i can speak french too. i will be so happy to get your answer soon.
    my email is deutschspracheabdo@gmail.com.
    Special thanks for You.
    Best regards.
    Your Abdel.

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