Full-Time German Speaking Gaming Agent
Job Description
| Gem delivers an exceptional service through the passion of our people in a number of exciting fields including customer support, gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment! ** What are the Essential Criteria? Candidates should… • Be fluent in written and spoken German • Be fluent in written and spoken English • Have at least 6 months experience of working in a customer service driven environment • Have the confidence to assist the customer and ensure the customer receives excellent customer service, goes the extra mile for the customer. • Have experience in using MS Office • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload • Have excellent communication skills both verbal and written • Demonstrate resilience and ability to work on own initiative • Demonstrate problem solving and troubleshooting skills • Demonstrate ownership and accountability to achieve deadlines and targets What are the BENEFITS of working for gem? • Extremely competitive salary The list goes on… |
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| Position Requirements | |
| Skills / Qualifications Required: | Candidates should… • Be fluent in written and spoken German • Be fluent in written and spoken English • Have at least 6 months experience of working in a customer service driven environment • Have the confidence to assist the customer and ensure the customer receives excellent customer service, goes the extra mile for the customer. • Have experience in using MS Office • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Have the ability to multitask, plan and prioritise workload • Have excellent communication skills both verbal and written • Demonstrate resilience and ability to work on own initiative • Demonstrate problem solving and troubleshooting skills • Demonstrate ownership and accountability to achieve deadlines and targets |
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