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Full-Time GERMAN SPEAKING INSIDE SALES SPECIALIST

Genpact – Posted by JobScout Budapest, Budapest, Hungary

genpact

Job Description

Everybody wants to part of the Big World. Start your career in a multinational business environment where there is a possibility to meet professional challenges, development and various working tasks. Let’s be part of a dynamically improving team.

Responsibilities:

  • Customer Service: handle customers’ requests, and provide them with the necessary support
  • Collect and report information based on sales request
  • Detect new purchasing projects over the phone for Customer sales force; qualify new and already existing customers in the frame of telemarketing campaigns.
  • Follow script and provide marketing information to the customers if needed.
  • Handle and qualify requests arriving by e-mail.
  • Follow-up the sales opportunities with sales force on a regular basis.
  • Effective and professional verbal and written communication – both with internal and external customers, partners
  • Active participation in the defined training courses and the practical implementation of the new skills in the work processes.
  • Get to know, understand and deliver different customer service processes.

Requirements:

  • Bachelor’s degree or equivalent
  • Previous work experience (preferably commercial or customer service)
  • Computer Knowledge (MS Office, Internet etc.)
  • Advanced in GERMAN and strong medium level of English

Personal Profile:

  • Customer and service oriented attitude
  • Excellent communications and problem solving skills
  • Goal and result orientation
  • Sales mindset
  • Quality driven personality
  • Ability to work in a team or individually if required
  • Logical, operations oriented way of thinking

What We offer:

  • Multinational, dynamic team
  • Professional and soft-skills trainings
  • Further internal carrier opportunities
  • Cafeteria benefits
  • Multicultural environment

Location:

  • Budapest

How to apply:

For any other information please visit our website: www.genpact.hu; www.genpact.com

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: customer service and German.

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