Duties and responsibilities:

• performs monitoring activities on continued compliance of EU-OPS1 and that contracted ground operation activities, like passenger handling and aircraft servicing, airport ground operation, de-icing and fuelling are performed in accordance with the contract;
• contributes to pre-ops audits for potential stations to be added to the network;
• contributes to new station set-up and operational training;
• leads ground operation safety & quality audits;
• monitor industry legislation changes, quality and safety trends and risks that may have an impact on ground operations and, if required, develops revisions to ground operation and/or quality documentation;
• co-operates in Wizz Air quality and safety policy and systems development;
• ensures the relevant quality and flight safety information is promulgated to Wizz Air Ground Handling Staff and ground operation contractors of Wizz Air;
• makes recommendations to the Head of Safety and head of Ground Operation Post-holder regarding continuing improvement of ground operation and it’s quality system;
• maintains quality and safety records and manuals;
• analyses the quality and safety performance of ground operation;
• provides quality and safety training for ground crew;
• leads (participates in) special projects and process developments in his area of responsibility, like bird management, new airport development, etc.  projects;

Requirements:

• Fluent English speaker
• Educated to Degree/University level
• Advanced negotiation skills
• Creative and proactive personality with „can do” approach
• Leadership skills
• Experienced with working to deliver company’s KPIs
• Proven experience in the aviation industry – primarily operational, but also commercial
• Airside Safety Awareness
• Time flexibility and ability to travel
• Advanced computer skills