Full-Time Guest Service Associate
Job Description
Guest Service Associate
NCL is one of the fastest-growing cruise lines in the industry. Our mission is to offer unique cruise vacations and to delight our customers with friendly and efficient service from a dedicated, passionate team. All of our efforts are driven by a spirit of determination and innovation.
Norwegian Cruise Line has immediate openings for the position of Guest Service Associate.
• Must be able to oversee and provide quality service for a large passenger vessel that can include from 1,000 to 4,000 guests.
• Must be familiar with all staterooms, facilities, and services available on board.
The contract length is 4 months on 2 months 0ff and we offer a competitive salary in US Dollars.
KNOWLEDGE AND EXPERIENCE:
• Intermediate to Advanced verbal and written level of English is required.
• Intermediate to Advanced verbal and written level in at least one other language such as German, Spanish, French or Italian is preferred.
• Intermediate knowledge of Microsoft Word, Excel and Fidelio is strongly preferred.
• Must have at least six months experience in a similar role for a Hotel/Hospitality establishment or in a Guest Service related position on board ships.
• Track record in achieving positive guest comments.
PHYSICAL REQUIREMENTS:
• While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• All team members must be physically able to participate in emergency life saving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
• Work within different temperature changes—indoors to outdoors.
• Able to pass basic safety course.
• This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.
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We reward our team members with competitive salaries, transportation to and from the ship, accommodations, all meals, and opportunities for advancement of more information on other benefits from NCL, visit our website, www.ncl.com .
How to Apply
Please send your resume and e-mail address and/or contact number at the following e-mail address: landrei@ncl.com2312 total views, 0 today