This job listing has expired and may no longer be relevant!
Full-Time Network Operation (NOC) Engineer
Job Description
Are you looking for an opportunity to continue your career at a prestigious multinational company? Are you passionate about telecommunication? If so, this could be a perfect chance for you to be a part of an enthusiastic and professional team.
Key responsibilities:
- 24/7/365 monitoring of all third party services and networks;
- Providing first line customer support and technical assistance in response for international incoming service calls;
- Alarm monitoring and Customer requests/complaints handling via phone and e-mail in English;
- Incident handling and management including Trouble Ticket administration;
- Handling service calls and following planned works;
- 1st line fault correction related to routing provisioning;
- Coordination with 2nd line support, customers and vendors;
- Reporting towards Customers and Operations;
- Notifications handling towards 3rd party, customers and Operations.
Requirements:
- University or College degree in Telecommunication;
- Relevant work experience is an advantage (Service Desk / Customer Care / NOC);
- Fluency in English, both written and verbal. (Daily communication towards 3rd Party and Customers will be in English);
- Strong computer skills and knowledge;
- Excellent problem analysis and problem solving skills;
- Strong communication, interpersonal and customer service skills;
- Team player but able to work independently;
- Ability to complete job assignments in a fast-paced working environment with an accurate, timely and professional manner.
Location of work is Törökbálint (company bus shuttles available).
Licence number: 21721-1/2012.
How to Apply
If you believe your experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your CVs at www.manpower.hu or send them to manpower@manpower.hu.1451 total views, 0 today