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Full-Time Payroll Administrator (French speaker)
Job Description
The prime responsibility of the Payroll Administrator is to deliver payroll accurately and on time in line with client SLA and expectations. The expectation of the Payroll Administrator is to develop subject matter expertise in all payroll processes and a sound knowledge of end to end payroll delivery for the country.
- Ownership for designated processes.
- May include the delivery of projects. Key Responsibilities: Establishing & maintaining payroll records: new hires, leavers, transfers, contractual changes etc. Validation of all payments and deductions: Ensuring all payments are duly authorized, correct, and technically compliant. Ensuring all outside agencies have the correct detail to support payments. Liaise with the agency to ensure robust processes are in place. Correct and timely net payments at all times: Validate net pay using controls, simulations and exception reports. Target 100% correct pay checks. Payments transmitted on time and accurately. Payroll accounting (where appropriate): Ensuring payroll results are posted on time and accurately within the Client’s financial accounting records Ensuring manual payments and receipts are accurately allocated and that the relevant Payroll Accounting deadlines are adhered to. Controls: Good working knowledge of all client internal control requirements, IBM controls as well as legal/statutory controls. Ensuring that all payroll tasks are completed with the acceptable levels of control. SAP HR Payroll: Technical mastery on SAP payroll, ability to identify and offer solutions for basic issues / problems, and to run ad-hoc reports as and when required. Testing of SAP configuration changes/legal updates. Process Specialist (or Process Owner): Responsibility of being expert in multiple payroll processes, owning and updating documentation, communicating changes and providing training to other payroll team members, continually looking to improve work processes. Query handling Responsibility for providing quality customer service when handling customer queries via the payroll helpline and E mail ion. Key Skills Required:
- Demonstrable payroll experience
- Demonstrable administration experience
- Demonstrable language capability – spoken and written (French)
- Demonstrable experience of using software such as Excel, Word and PowerPoint
- Attention to detail, and accuracy in every aspect of the role, is essential
- Due to the sensitivity of the data, the administrator must maintain complete confidentiality and exercise integrity and discretion at all times
- Innovative – continually looking to analyze and improve work processes as well as the ability to create opportunities for cost savings and revenue generation, and secure customer alignment
- Solutions – ability to deal with payroll issues, identify solutions and implement often under pressure
- Customer service skills are paramount, with a desire to continually seek improvement of the service given to all (internal and external) customers
- Manage workloads to meet strict weekly, monthly and annual deadlines
- Flexibility to undertake any non routine requests
- Must be able to maintain a high level of technical mastery on SAP payroll and all payroll legislation, statutory deductions etc
- Must be able to work under own initiative, with minimal supervision, in order to manage workloads to meet strict monthly and annual deadlines
- Ability to work across boundaries and form productive working relationships with other departments in the quest to improve efficiencies and effectiveness throughout the Shared Service Centre
Required
- Bachelor’s Degree
- At least 1 year experience in SAP Payroll
- English: Fluent
- French: Fluent
Preferred
- Master’s Degree in Accounting/Finance
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