Full-Time Service Desk L1
Required Skills, Competencies, Education or Experience:
• Bachelor’s degree in Computer Science or a related discipline and at least 1 year experience in Information Technology, with a minimum of 6 months in programming/analysis, 6 or more months experience in an IT Operations role supporting applications and/or infrastructure
• Excellent communication and consultative skills, and the ability to work effectively with client and IT management and staff.
• Broad understanding of application development and support methodologies.
• Strong understanding of the software development lifecycle (SDLC) process, project management, database technology, and operating system components of environments
• Excellent analytical and problem solving ability
• Demonstrated ability to establish and maintain working relationships with peers, clients and vendors.
• Understanding of general IT standards, policies, best practices, guidelines, processes.
• Strong communications, consultative and interpersonal skills, including oral, written and presentation; teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal client from various business organizations and lines of business, and IT management and staff.
• Candidate must foster an inclusive work environment and respect all aspects of diversity.
Successful candidate must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices.
Desired Skills, Competencies, Education or Experience:
• experience in application and infrastructure support.
• Certifications related to application development and support (Primarily SAP) – Desired
• Experience working with geographically dispersed teams of technical resources, consultants and vendors.
Any one of the below languages is mandatory
Note : Dutch , Spanish , Italian , German , French languages are required
How to ApplyTo apply for this job, please share your updated profile to Nitin Arora <NA0038700@TechMahindra.com> or Vikas Kumar Yadav <VY00478951@TechMahindra.com>
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