Job Description

Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports European clients in a variety of business services including a Help Desk Function.

Provide basic technical support over the phone and via e-mail to end users calling with IT-infrastructure problems.

Tasks:

– To troubleshoot, correct technical faults and guide the caller through the necessary steps to restore functionality
– To work together with colleagues to share information.

Requirements:

– Strong English and German knowledge
– Familiarity with MS Office
– Good verbal communication and listening skills

Advantages:

– Previous Customer Service experience

Other:

University or college students are welcome! Do not hesitate to apply if the opportunity is appealing to you.

If you are interested in this position, please send your CV to dora.varga@focusconsulting.hu

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: English, German, and service support agent.

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