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Full-Time Social Media Moderator

BrandBastion Ltd – Posted by BrandBastionLtd Anywhere


Job Description

The work includes community management of brand pages on different social media channels:
– Spotting trends and potential risks for social media crisis
– Analyzing different tones in written language (is someone joking or being aggressive?)
– Responding to customer inquiries
– Removing spam
– Escalating comments in need of attention

The work is performed from home and the compensation is competitive.

Ideal Candidate

– Bachelors’ degree (preferably Marketing or English Language)
– Excellent English skills (written and spoken)
– Excellent skills in Spanish and/or Portuguese considered an advantage
– Great attention to detail
– Able to work independently and from home (access to well functioning computer and Internet)
– High integrity and great work moral
– Genuine interest in social media
– Good knowledge of international pop culture and current events
– Flexible schedule and able to work evening shifts

Company details

We are a company specialized in digital reputation management and we are looking for a full-time social media moderator. As social media lives 24/7 we have team members in several different countries and schedules are organised so that we offer our service 24/7/365. The company is a growth company so there are a lot of opportunities to in addition to moderation get involved in other parts of the company such as in operations and marketing.

How to Apply

Please send your CV in English to along with the answers to the Online Interview below: 1. Please tell us about 3 times you were treated unfairly. 2. Please list 3 organizations that you don't admire and why. 3. Did you ever apply for a job and not get it? Why do you think you weren't offered the position?

Job Categories: Marketing. Job Types: Full-Time. Job Tags:  Spanish, English, and portuguese.

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4 Responses to “Social Media Moderator”

  1. Comment made by Cesar Reyna on Sep 24th 2016 at 12:22 pm: Reply

    I would like to apply for this job but it is not written the email where I should send my CV

  2. Comment made by Luke Fisher on Sep 26th 2016 at 11:31 am: Reply

    Hi – there is no contact email address on this advertisement. Where should we send things to?

  3. Comment made by Jose Maria Ramirez on Oct 1st 2016 at 11:43 am: Reply

    Aquilón Street 6, 3ºA.
    Pozuelo de Alarcón 28223, Madrid, Spain.
    Home: + 34 91 711 38 99 Mobile: + 34 636 89 18 73.

    Bachelor in Advertising and Public Relationships in ESIC Business & Marketing School with more than two years of experience in brand communications and management areas in multinational corporations and SMBs.


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    Spanish born on October 17, 1990, willing to move abroad.
    Languages: English (B2) and Spanish.
    Software: Office
    Skills: Photoshop, InDesign, Illustrator and Premiere Basics.

    1. Tell us about 3 times you were treated unfairly.
    I try not to remember this kind of situations, because in my opinion, they should be taken away or barely remembered to become a better person in order to learn about this situations.

    2. Please list 3 organizations that you don’t admire and why.
    -FIFA: The main reason is all the corruption cases that was detected insithe their organization. In my opinion sports are the best way to teach values and ethics.
    – Lehmann Brothers: Because they were one of the main organizations responsible for the last economic crisis.
    – Exxon: This organization shows a clear lack of respect for the environment, and they don’t show will to change it.

    3. Did you ever apply for a job and not get it? Why do you think you weren’t offered the position?
    Yes, a couple of times. I thing I did not meet the requirements, so they choose another person for the job. The organization need to think for their interests, so they have to hire the correct person.

    Thank you for your time.

  4. Comment made by Diego Vega on Jan 2nd 2017 at 10:34 am: Reply

    Good Morning.
    My name is Diego Vega, photographer with more than 10 years experience in the field.
    Im applying for your Social Media Moderator opening position.

    Please tell us about 3 times you were treated unfairly.
    My first unfair treated was when, as a photographer, wants to post in facebook one of my art photograph. Was a nude photograph but didnt shown nothing at all.
    In this moment I cant remember another one.

    Please list 3 organizations that you don’t admire and why.
    Diamonds companies. Those companies that advertise diamonds and we know they get those diamonds. With slavery and sometimes taking poor people lives.
    All petrol companies. Advertise how nice things they do for the enviroment but we know is not true.
    Porn websites Pops Ups. Im not against of porn,we are grown people, but if you have children porn pops ups all the time and that is a very rude act.

    Did you ever apply for a job and not get it? Why do you think you weren’t offered the position?
    Yes I apply two times and few weeks ago. I had two telephone chat interview with the companies employees. Im in the interview process. Lets see what happen.

    My resume was send it to the email.

    Thank you so much,

    Diego Vega

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